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Creating BB Bots and connecting to hoots

Important

Only users with the Organization Administrator privilege can manage hoots and BB Bots.

Creating BB Bots

Create custom BB bots to connect to systems to gather live information and feed into existing hoots.

To create a BB Bot:

  1. From the Hoot Admin space, browse to BB Bots. Here you will see a list of existing BB Bots.

  2. Click the Create a BB Bot button.

  3. In the Create a BB Bot window, set the following and click Save.

    1. Name: Provide a name.

    2. Description: Provide a brief description.

    3. Connected hoots: Select the hoots that the BB Bot will influence.

    4. Set a BB bot timeout: If you enable this, the BB Bot will be set to sick if it does not run when expected.

    5. Switch to Sick after: Specify the timeout duration in hours.

Enabling and Disabling BB Bots

Disable a BB Bot if you want to stop using it.

To disable a BB Bot:

  1. In the Hoots Admin, browse to the BB Bots list.

  2. Locate the BB Bot you want to disable. Click the BB Bot to open the BB Bot details page.

  3. Click the Edit button.

  4. In the Edit BB Bot window, click the Disable BB Bot boot. Click Save.

  5. The BB Bot details page now indicates that the hoot is disabled. Simply click the Enable button to re-enable the BB Bot.

  6. To see the list all disabled hoots, change the filter on the BB Bot list page to Disabled.

Connecting the BB bot to hoots

After the BB Bot is all set-up and connected to the external system for receiving updates connect it to the Hoot that should be influenced by the updates.

To connect a BB bot to a hoot:

  1. On the BB bot details page, click the Connect Hoot button available in the right sidebar.

  2. In the Connect Hoots window, select the hoots for the BB Bot. Click the Update BB Bot button.