Error loading data

An expired token can cause one to receive a "Error loading data." message when opening Chart Builder. To remedy this:

  • Click on your account avatar on the top right corner of and go to 'Your integrations'

  • Select the Chart Builder tile

  • On the Chart Builder page, select the Manage tab

  • Click the Revoke button and disconnect the Chart Builder integration

  • Click the Enable integration button and authorize access

Re-launching Chart Builder will now allow it to fetch the data successfully

Blank chart

When using the Vega-Lite editor to modify the Chart Builder output, many errors cause a blank chart to display. Troubleshooting must be manually carried out in this case - the Vega-Lite editor does not include any error identification functionality.